Liz Esguerra Resume


May- Last day August 16, 2019

Herer Group – Sales Representative

·        Efficient at Whole Sales with Cannabis Flower, Cartridges, THC & CBD Products from Salve to Disposable Vapes and 8th Flowers, Ounces, etc.

·        Nurtured all past & active 17 Herer Group accounts by selling Jack Herer Flower Products, CBD Wellness Line Dr Delights & Infusio Recreational line: San Diego Territory, LA Valley & Ventura County.

Sales Rep duties:

o    Incorporated remote work through consistent communication via meetings, emails and calls to Buyers at Retail Store Fronts (Recreational & Microbusiness).  

o    Currently have established communication with all my accounts.

o    Upon request can provide Sales Sheet of my accumulative revenue.

o    Currently still have Store Front Buyer Contact information, BCC licenses, etc.

o    Sold 45K in Sales Revenue monthly, with standing orders.

o    Scheduled standing PAD’s for BA’s in San Diego, LA & Ventura County.

o    Oversaw 3 Brand Ambassadors in total during duration with the Herer Group.

o    Provided BudTender training in person in classroom setting with up to 20 employees at Store Fronts or one on one training.

Sales Representative for events:

Jamie Foxx’s Private Event with Red Carpet Events.

§  Vendor set up like Demo Table set up (just like a PAD in store fronts)

§  Networking & communication with all guest and talk about brand

§  Distribution of flower shake to make pre-rolls for guest.

§  Special guest celebrities in attendance such as Chris Brown, NBA athletes and industry music producers, writers and agencies participated in event. 

Hazy LA

§  Vendor set up like Demo Table (just like a PAD in store fronts)

§  Vape Bar

§  Handed out pre-rolls, one gram packs if guest obtained social media information from guests to following branded pages.

§  Networked and provided my business cards

Weedcon 2019 & Comicon Sugar Factory

§  Participated San Diego through representation of The Original Jack Herer & partnership with MJ Tours (Cannabis licensed party bus).

§  During duration of events I would network with all guests on bus travel time, provide my business cards and help foster relationships with Cannabis Industry Gurus, Owners, etc.

§  Hosting guidelines included passing out pre-rolls, help light up dabs on bus to participated Guest and chat about our products and company representation.

March – May 2019

LA KUSH On-Call Brand Ambassador 

·        Demo Day & PAD guidelines of customer service, representation of brand and communicate to customers entering store fronts about Bogo Specials: Buy one get on half off or Buy an 8th get a pre roll for a dollar, etc.

·        Covered last minute call outs from Brand Ambassadors in the Palm Dessert Territory

·        Currently still have relationships with a couple Store fronts in the Dessert area

Previous Cannabis Experience can be discussed verbally in person before legalization in California

2012- Present        

Social Media Influencer & Entrepreneur – @iamlizesguerra & Website

·        Efficient in Marketing strategies with Instagram, Twitter, YouTube & Facebook

·        Daily Posts with creative captions, tags & shout out to brands

·        Instagram Story’s & Videos Created daily through graphic design

·        Efficient in Adobe Spark, Pixaloop, Airbrush, Photoshop Fix & InShot

·        Photography & Videography using Cannon Rebel T6i

·        DM reach out via Company Profiles, Artist Profiles & Personal Profiles

·        Daily Posts Via Morning & Evening

·        Efficient with Website designing and creative blogging and brand promotions

·        I run my own cliental based Reiki & Energy healing business. We run retreats for women, share energy healing work through Theta healing and as a Reiki Practitioner & Master Teacher you can read more about it on my website on main page & “Offerings” section

·        Model, Actress & Dancer information is located under the “Dance” section of my website:

April ’18 – March ‘19            

Rady Children’s Hospital                    

Quality Audit Trainer & Training Specialist

·        Introduction to Scheduling Trainer- Facilitated and provided guidelines, instructions, steps, worksheets & exercises to overview of Intro. to Scheduling.

·        Trainer responsible for ordering all training materials, and all preparations for classroom set up within Copy Center, such as Signage, ADT booklet, Funding Packet & Registration Book.

·        Data Analyst responsible for auditing employees work via WQ 10864 – DD2527 form which is checked daily for errors by employees’ and followed up with an email to PAR & PAR supervisor/manager to make appropriate corrections.

·        HAR Verification report ran daily to keep track of trending errors by employees. Provides feedback & guidance notated within Excel Spread sheet, and within Patient Chart in Account Summary.

·        Makes recommendations on solution processes to make appropriate correction of errors that are provided to employee & employee’s leadership at monthly meeting to take correct steps within patient EMR.  

·        Proficient in Graphic Design: Contrast, Repetition, Alignment, Proximity and Designing for Visual Accessibility

·        Trained in Instructional Design of ADDIE & Adult Learning Theory & Storyboarding,

·        Daily tasks include checking reconciliation reports from Rancho Springs and Sharp Grossmont via email. Must distribute corrections to all Revenue Cycle groups, which include leadership teams, finance, customer service, authorizations, & RCA group.

Research Admin Support

·        Responsible for scheduling, coordinating & performing Initial DSEP Screenings and Follow-up appointments for Regional Team, and all administrative tasks which include scheduling referrals for Initial, Follow up and Behavior appointments for Developmental Screening and Enhancement Program Specialist.

·        Child is screened by Specialists to ensure child is meeting all their age appropriate milestones, and administrative team pays specific attention to details to all referral types. Admin follows procedure to schedule by contacting Caregivers of child by obtaining placement information, and taking precautions to all severe medication conditions and concerns of child.

·        Mandates DSEP Data base program by adding screening appointments, progress notes during scheduling process, assigning and printing patient assignment sheets for all screening folders.

·        Adds appointments to Specialist calendar via Outlook.

Patient Access Representative within Referral Funding Team

·        Daily tasks include creation of referrals within Epic Referral Entry using processes of Physical Therapy WQ’s

·        Check, insurance eligibility and confirm insurances are active for various types of cases.

·        Funding team expected to update all incoming referrals daily, and submit referrals for authorizations.

April ‘ 17- Nov ‘18                 

Allstar Music Group                                           

Social Media Marketer via Instagram, Facebook, Twitter & YouTube Marketing

·        Daily Tasks Include Posts with creative captions, tags & shout out to brands

·        Instagram Story’s & Videos Created daily through graphic design

·        Efficient in Adobe Spark

·        DM reach out via Company Profiles, Artist Profiles & Personal Profiles

·        Daily Posts Via Morning & Evening


Sept ’15 - Jun ’17                 

Kaiser Permanente Los Angeles         

SSD Cred. Site Specialist I

Project Management

·        Daily tasks include all Health Connect Functions by providing support, consultation, and mentoring to all KP Health Connect users, which are all SCAL Physicians, Managers, Clinical, Technical and Clerical staff.

·        Knowledgeable in basic functionality of the following: Tapestry referrals system, macro tool bar, error pools, Eprescribe, VLIM forms, Lot Immunizations, default logins, viewing access for users, Smart Phrases and In Basket functionality.  

·        Involved in validations, and testing in production for system updates in KP Health Connect.

·Conduct product and training demonstrations to end-user over during phone coverage to comprised of physicians and clinical staff (iPhone Haiku and patient photo upload using iPod)

·        Provide direct support to clinicians and any staff during rounding of facilities that use the Ambulatory or Inpatient functions within Health Connect.

·        Phone support to all users who seek issue resolutions.

·        Demonstrates team work by assisting coworker with checking for NUID’s of BP’s who need change routing of messages in Pediatric Department

·        Familiar with PACs Imaging and processes of the VLIM form for Users who uploaded a photo within the wrong patient chart.

·        Completes Work Order and Incident Tickets for a Business Partner’s who seek issue resolutions.


·        Skin TB/PPD Test Functionality to End Users within a Classroom for the following: Trained AMB RN’s how to Document a Historical Skin Test Result, Document and Edit PPD Skin Test Results, and print Immunization Records.

·        Instructed Inpatient RN’s how to Order, Document and Edit PPD Skin Test Results

·Educated AMB MA’s how to document an Immunization.

Specialized Training, Projects & Go-Lives

·        Admitting/Emergency Department Bedside Registration Go-Live.

·        OTM OB & Point Loma OBGYN Go-Live tablet questionnaire.

·        Participated in BOMGAR Go-Live.

·        Assisted in support to the SD Medical Center OHSM Go Live.

·        Supported MD’s, RN’s and HUC’s in the L&D STORK Go-Live.

·        Participated in providing training for End User Physicians who will begin IVV (Video Visit Appointments) Go Live.

·        Completed a step by step BOMGAR Representative Console & Tips Guideline for LTS San Diego.

·        Completed Training SD Medical Center for all OHSM functionality.

·        Completed training at the Health Connect University in Pasadena, with an overall average score in exam’s with a 95%.

Aug ’10 - Sept ’15                

Kaiser Permanente San Diego            

Admitting Clerk

·        Filled role as a Remarkable Department Trainer for New Hires and Trainer for Cashier Duties.

·Admitting patients and Kaiser Permanente members to Observation or Inpatient hospital status via the Emergency Room, directly from clinical setting or an outside hospital.

·        Defining current health care benefits and 3rd party benefits for medical coverage. Collection of co-payments, assisting with applications for financial assistance, and Medi-cal coverage research.

·        Created new process for flagging Inpatient Medical Financial Assistance applications and assisted in designing window duties for admission assignments.

·        Efficient in Opening and Closing Cashier Duties, which include experience in Cash Handling and Billing, preparation of Business Office Daily Deposit form and Daily Log, protocols for all GARDA exchanges, Daily Security Combination of locking and unlocking Safe Protocols, and distribution of all Bottom line/Special Checks.

·        Skilled in Hospital, Direct Admit and Surgical Admission Processes, Emergency room admission and discharge.

·        Skilled at working in a high volume high stress Emergency Room providing Check in/out functions and procedures while still providing excellent customer service.

·        Exceptional in Hospital Bed Control Functions and qualifications assisting House Manager.

·        Proficient in the EPIC electronic medical record product, IBM Lotus iNotes, Microsoft Excel, Word Processing, Power point, Quick Books, Mainframe/MS Functions, MS UBT Tracker and general computer navigations.

·        Consistently contributed ideas and process improvements to managers.


UBT Co-Lead

·        Facilitates and Plans Unit Based Team meetings, and submits meeting minutes to all UBT Representatives for approval.

·        Maintains and updates to UBT online tracking system.

·        Attended Co-Lead Workshops to specialize in Performance Improvement Tools which included Fish Bone Diagram, Driver Diagram, Rapid Improvement Model, UBT Tracker, Charter, Investment Coaching, Planning Successful Meetings and Facilitating Successful Meetings.

·        Created department Change Fund Log process and all accompanying documents incorporating schedule and peer ideas.  Managed implementation, deployment and spread of the new process.

·        Designed a cross-training model for all Admitting Clerks increasing knowledge and efficiency of department employee base.

·        Organizer for all department Morale activities by efficiently planning all departmental birthday/holiday celebration Potlucks. Created all department email reminders, department flyers and sign-up sheets.

Specialized Training/Projects

·        Developed New Hire Training Aides.

·        Developed Refresher training for fellow co-workers.

·        KP Performance Improvement Project for Admitting and Financial Counselors. Working to improve billing efficiency with Medicare patients.

·        Created Script for Medicare Common Working File Discrepancies Helping words.

·        Representation of 63 Staff Members by serving as a point person for fellow staff questions and workflow advice.

·        Completion of KP Interpreter Training and Volunteered at Saturday Surgery Days assisted in Bilingual &/or Translator in English and Spanish.

·        Experienced in time keeping, vacation mileage, traveling expenses.

·        Exemplary Customer Service and received 3 On the Spots from patients.

Oct ‘08-July ’10                    

CLM Law Firm                     

Lead Assistant & Reception Supervisor

·        Managed Open and Close Office Procedures.  Was Responsible for range of process improvement, and process consulting management activities. 

·        Created all subpoenas and depositions to be implemented in a filing and tracking system for improving efficiency with excellent multi-tasking skills.

May ‘08-Feb ’09                   

ALDO Shoes                        

Sales Associate Senior Supervisor

·        Accomplished organization, multi-tasking and good public speaking skills to tactfully foster relationships with employees and customers to recruit, train, and supervise staff.

·        Maximizing profitability and meeting sales targets.

·        Managed budgets, schedule, completed payroll, audit cash drawers and inventory.

June ‘07-Aug ’07                  


Stock Room Lead Associate Supervisor

·        Audit Cash Drawers and managed schedule in a proficient organized manner.

·        Overseeing inventory in pricing, stock control, promotional materials and displays.

Nov ‘06-June ’07                  

Jones Retail Corp                

Sales Associate Assistant Manager

·        Recruited, trained, supervised and appraised staff and influenced staff in excellent customer service skills.

·        Audit Cash Drawers/Inventory, managed schedule, budgets and completed payroll.

·        Maximizing profitability, meeting sales targets and maintained statistical financial records.

Reiki Practitioner / Master Teacher     

Theta Energy Healer                                          


Excellent References Available Upon Request